What Employers Can Expect from a Nurse Triage Hotline

As employers seek to reduce overhead expenses, reducing workers’ compensation premiums is at the forefront of most owner’s priorities. While an effective work safety program and proper training can aid in the reduction of workplace incidents, implementing a nurse triage hotline is even more beneficial. As we discussed in our last blog post, the advantages of nurse triage are unmatched. With that said, let us take a closer look at what results employers can expect from a Nurse Triage Hotline.

What can I expect from a Nurse Triage Injury Hotline?

According to Owen-Dunn, by evaluating symptoms and the worker’s situation, these nurses direct care to the appropriate setting; the program’s goals include workers’ compensation risk management, increased empathy and compassion towards injured workers, a better employee experience following an injury, and proper tracking and documentation of injuries. However, if the employee has suffered a loss of consciousness, broken bones, severe chest pain, or a life-threatening injury, employees should be taken to the hospital immediately. It is the manager’s duty to be thoroughly trained and identify which course of action to take in terms of seeking medical advice.

So, how can Nurse Triage reduce my workers’ compensation costs?

According to recent studies, employers save $1.70 on the cost of ER visits for every $1.00 invested in nurse triage programs. Further, nurses are diligent in preventing unnecessary ER visits, which reduces workers’ compensation costs and contributes to your bottom line. In fact, a Wisconsin Medical Journal study found that there wasn’t a single case where a nurse triage hotline inaccurately referred a patient to the ER for a non-emergency injury.

In addition, having a nurse triage injury hotline offers cost savings for employers of all types as it provides more scalability if more than one of your employees is injured at once. With that, employers can expect to see less claim activity and more streamlined medical care.

At Company Nurse, we help employers in addressing work injuries immediately. We provide medical expertise at the point of injury, so injured employees are channeled to the most appropriate level of care by qualified and trained nurses. If an injury is identified, we will report it to everyone on the distribution list in order for them to do their respective jobs efficiently. For more information on how you can experience a 20 percent reduction in reported claims, and a total claims cost savings of up to 30 percent, contact us today at (855) 488-5337.

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>