The Secret Behind Lowering Claims And Reducing Costs

The Secret Behind Lowering Claims And Reducing Costs

Employers and insurers have an obvious financial motivation to reduce workers’ comp claims and costs. Ensuring that injured employee receives immediate and high-quality medical care is in both the employers’ and insurers’ best interests. Nurse Triage is the secret to achieving both of those goals, simultaneously. It addresses both the practical and human impact of workers’ comp claims.

Nurse Triage Saves Time

Telephone nurse triage provider Company Nurse delivers a detailed Report of Injury to the employer and claims professional/TPA within minutes of a workplace injury call. This enables them to initiate their respective workers’ compensation process roles. This expediency is important: the steps taken during the first 48 hours after an injury is reported are often more important than all other actions taken over the remaining life of the claim.

Statistics show that reporting an incident on the day it occurs reduces medical spending by 18% compared to waiting 2 weeks to report it, 29% compared to waiting three weeks, and 45% compared to waiting five weeks. The faster claims are addressed and closed out, the less they cost.

Nurse Triage Saves Money

Insureds save money spent on unnecessary medical referrals and ER visits, and from reduced claims and associated costs. Often, a workplace injury can be treated entirely with self-care procedures and over-the-counter medications. Immediate, skilled nurse triage after an incident prevents many injuries from becoming workers’ compensation claims. Early intervention also prevents minor injuries from becoming major claims.

Nurse Triage Provides a Record

Nurse triage phone calls are recorded — for quality assurance and future case documentation needs. All parties involved in settling a claim have easy access to the details surrounding the incident that sparked the worker’s comp situation. This information can help deter fraud, defend against any lawsuits, and reduce litigation and claims abuse.

Nurse Triage Nurses are Compassionate and Efficient

According to Nurse Theory, a successful telephone triage nurse must be experienced, patient, and be able to work under pressure. In addition to completing the rigorous training required to become a registered nurse, telephone triage nurses must also be quick-thinking and resourceful, and interact with callers in a soothing, empathetic manner that will calm them as they experience what may be a frightening or anxious situation.

Nurse triage absolutely helps companies reduce worker’s comp costs and the benefits extend far beyond the balance sheet. Injured employees who feel that they are well cared for after a workplace injury tend to have more positive feelings about their employer.

About Company Nurse

Company Nurse helps employers address work injuries immediately. We provide medical expertise at the point of injury, so injured employees are channeled to the most appropriate level of care by qualified, compassionate and trained registered nurses. If our nurses identify an injury, we will report it to everyone on the distribution list so they can perform their respective jobs with maximum efficiency. For information on how you can experience a 20 percent reduction in reported claims, and a total claims cost savings of up to 30 percent, contact us today at (855) 488-5337.

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