COMPANY NURSEWhat Our Clients Are Saying About Our Nurse Triage Services

Here is what some of agency and carrier partners, TPAs, employers and self-insured groups and pools have to say about Company Nurse and the results we have helped them achieve.

Reduce Claims/Costs:

    NHRMA Mutual Insurance

    NHRMA Mutual Insurance

    “Company Nurse is an enhancement to our workers’ compensation program. Our members have been able to streamline their claim reporting process, reducing both emergency room visits as well as other medical visits, which has led to a reduction in overall claim costs. Debra Spamer and her support staff are knowledgeable, professional and a pleasure to work with!”

    Philip H. Merry, Jr.

    Fund Manager, AMSIT, First Western Broker Consultant

    (AMSIT) Arkansas McDonald’s Self Insurance Trust & First Western

    “From this one simple program, all of our results have significantly improved. Our members have reduced claims, and the claims they do experience are handled more quickly. If I sound like a commercial, it’s because the Company Nurse system works, our members have benefited greatly from it, and I believe in it.”

    Janet Selby

    Assistant Executive Director

    North Bay Schools Insurance Authority

    “In the past, supervisors erred on the side of caution, sending every injured employee for treatment. The result was unnecessary costs for minor cases. With Company Nurse, triage nurses assess injuries over the phone, and recommend an appropriate level of care.”

    Scott Neal

    Cost Containment Manager

    VACORP

    “Company Nurse drove down the value of the claims with these 20 members over the two year pilot by referring injured employees to specified panel physician facilities vs. emergency rooms whenever possible.”

    “Company Nurse is truly a cost-containment and convenience program that delivers on their mission statement.”

Reporting/Lag Days:

    Scott Neal

    Cost Containment Manager

    VACORP

    “There’s nothing nicer than having a legible injury report in your inbox within five minutes of the incident, as well as a faxed report to the referred treatment facility authorizing treatment.”

    Jeff Hovey

    Deputy Director of Risk Services

    IMWCA (Iowa Municipalities Workers’ Compensation Association)

    “We are able to use the report from Company Nurse as the First Report of Injury, which reduced members’ paperwork.”

    Philip H. Merry, Jr.

    Fund Manager, AMSIT, First Western Broker Consultant

    (AMSIT) Arkansas McDonald’s Self Insurance Trust & First Western

    “Company Nurse helps our clients be 100% of the time “on time” in the reporting of their workers compensation claims…”

    Joseph Hancock

    Commercial Sales Manager

    Ralph Weiner and Associates

    “After implementing Company Nurse, Extended Care’s injury reporting lag time improved significantly. Facilities went from a three- to seven-day delay to consistent same-day reporting—a tremendous improvement.”

    Jewel McSwain

    Human Resource Coordinator

    II Fornaio

    “Now, when managers and employees call, there is a pre-determined list of jobs to choose from. And when it comes time to run and review reports, I can clearly see how injuries are trending among different positions, which helps me to better focus our safety and injury prevention efforts.”

Injured Worker Experience:

    Karla Rhay

    Chief Administrative Officer

    CSRM (California Schools Risk Management)

    “They’re highly compassionate; they listen closely to the details of each injury and provide personalized care and attention to our employees—which goes a long way to showing our employees we care.”

    “I previously worked for a school district, so I know firsthand that injured employees respond positively and experience a higher level of satisfaction if they’re able to speak to someone about their injuries.”

Added Value:

    Jeff Hovey

    Deputy Director of Risk Services

    IMWCA (Iowa Municipalities Workers’ Compensation Association)

    “The nurse triage has taken the responsibility for determining if medical treatment is needed off the supervisor.”
    “Members have personally told me they think the implementation of Company Nurse was the best thing we have done.”

    Philip H. Merry, Jr.

    Fund Manager, AMSIT, First Western Broker Consultant

    (AMSIT) Arkansas McDonald’s Self Insurance Trust & First Western

    “…Company Nurse is there to help our clients when injury occurs and professional advice and direction are needed.”