Genesys honors Company Nurse for its innovation and dedication to reimagining the customer experience.
SAN FRANCISCO, September 7, 2021 — Company Nurse, the premier nurse triage and reporting service for workplace injuries, has been recognized as the CX Creator Winner of the Genesys® Customer Innovation Awards for its digital workplace health and safety solution, Lintelio.
This year’s Genesys Customer Innovation Awards recognizes companies that leverage a range of technologies, such as cloud and artificial intelligence, to drive exceptional customer experiences. A panel of judges, including industry analysts and consultants from Omdia, McGee-Smith Analytics and Efficio, as well as representatives from Customer Innovation Award-winning customers and Genesys executives, evaluated the finalists.
Company Nurse used the Genesys Cloud CXTM platform to develop Lintelio, an innovative COVID-19 digital screening and triage guidance solution to help organizations maintain healthy work environments. Lintelio has evolved into a new business venture that allows organizations to proactively manage the health and safety of their employees. In less than a year, it has added 33,000 active users and is completing 100,000 weekly health transactions for over 100 organizations in 700 locations.
“With the increase in remote working, it has become more difficult for employees to access and navigate their healthcare, benefits, and communications with their employers. At the same time, employers are expected to be more engaged in the health, safety, and wellness of their employees in order to increase employee satisfaction, productivity, and retention,” states Paul Binsfeld, the president and founder of Company Nurse. “We created Lintelio so that employers can empower their employees to access the care they need, when they need it.”
Unlike other employee wellness solutions, Lintelio focuses on the occupational health experience of employees, providing an intake, triage, and reporting system for workers’ compensation claims; an AI virtual assistant; access to employee assistance programs and wellness; health and COVID symptom checker; testing and vaccination reporting; the sending of alerts, notifications, and reminders to employees; reporting attendance or absence, workplace hazards, and information technology issues; and an employer administration/communication portal.
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About Company Nurse
Workplace injuries happen. Company Nurse provides nurse triage for injured workers and makes the process of workers’ comp pain-free. In business since 1997, and the first in the industry, Company Nurse continues to grow and innovate so that businesses can take care of people, take care of processes, make workplaces more productive, and businesses more profitable. Contact firstname.lastname@example.org to learn more.
Company Nurse Press Contact
Jackie Binsfeld, Marketing Manager | Company Nurse | 480.717.6843 | email@example.com
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