SCOTTSDALE, ARIZONA, March 17, 2020 – Company Nurse, the premier nurse triage and reporting service for workplace injuries, offers additional services for COVID-19 exposure triage and reporting, including:

  • COVID-19-specific triage based on the most up-to-date CDC guidelines;
  • Enhanced alerting for potential COVID-19 exposure calls for immediate notification of possible exposures to proactively manage the exposure for the safety of your workforce and customers;
  • Custom COVID-19 directives on a location-by-location basis to make sure your employees are aware of employer- and location-specific protocols;
  • Triage to telemedicine as appropriate to avoid potentially dangerous interactions at medical facilities;
  • And a customizable COVID-19 Interactive Voice Response (IVR) Hotline to help answer frequently asked questions about COVID-19.

“As COVID-19 coronavirus has become more prevalent here in the United States, we have seen an increase in airborne exposure calls,” stated Paul Binsfeld, president and founder of Company Nurse, “We have expanded our airborne exposure proprietary medical guidelines to identify possible exposures. Our registered nurses are using the most up-to-date recommendations from the Center for Disease Control when triaging these calls.”

Through Company Nurse’s conditional reporting capabilities, they can send immediate notifications to designated individuals in an organization when these questions of exposure are answered in the affirmative. This allows the employer to quickly be aware of the exposure and to proactively manage the exposure for the safety of their workforce and customers. This protects not only the employees, but the business owners from potential liability.

Using the Company Nurse-built Enspiri, triage, reporting, and distribution platform, Company Nurse is adding location-specific directives (protocols and instructions) upon customer request. Customers can add location-specific details about how to handle COVID-19. “With information changing so rapidly, this is another way to make sure employees are aware of employer- and location-specific protocols,” stated Henry Svendblad, chief technology officer of Company Nurse.

Over three years ago, Company Nurse was one of the first triage services to offer telemedicine referrals as an alternative to in-person provider appointments. They are encouraging clients to enable the option for triage to telemedicine for workers who have not been exposed to COVID-19 to reduce unnecessary and potentially dangerous interactions at medical facilities.

Finally, as an optional, extra-charge service, Company Nurse has launched a conversational interactive voice response hotline service offering to help answer frequently asked questions about COVID-19.  The hotline questions and answers are updated daily with the latest information from the Center for Disease Control.  Company Nurse clients can add their own unique questions and answers, as well as enable an option to escalate to a registered nurse for additional triage and advice.

Company Nurse is also taking precautionary measures to protect their employees and operations.

“As our clients’ partner in workers’ comp injury reporting and triage and in light of the current COVID-19 outbreak, the entire Company Nurse team would like to assure our clients of our ability to continue servicing their companies and employees,” Binsfeld continued, “The Company Nurse team has transitioned over 90% of its employees to work from home. Additionally, our injury care coordinators and registered nurses are geographically dispersed to help reduce any risk tied to a single location, further ensuring the capabilities to help our clients in these challenging times.”

Current clients can contact their Company Nurse Client Services Representative or email to set up these options. If you are not a current client, you can contact or visit to learn more.


About Company Nurse

Workplace injuries happen. Company Nurse provides nurse triage for injured workers and makes the process of workers’ comp pain-free. In business since 1997, and the first in the industry, Company Nurse continues to grow and innovate so that businesses can take care of people, take care of processes, make workplaces more productive, and businesses more profitable. Contact to learn more.

Press Contact

Jackie Binsfeld, Marketing Manager | Company Nurse | 480.717.6843 |