On any given day, school nurses have a lot on their plate as they deal with student injuries and illnesses, including the unique care of special needs students. Because they are the on-site campus medical professionals, school nurses are sometimes required to take care of employee work injury cases. This is not optimal because a [...]

Employers-looking for new and innovative solutions to traditional workers’ compensation challenges-have begun to leverage nurse triage hotlines, which essentially enable a more proactive and compassionate response to employee worksite injuries.
These nurse hotlines provide valuable injury management services, which include timely reporting of injuries; a nurse’s medical expertise to assess injuries and triage them to the [...]

The role of a supervisor often involves wearing many hats including handling employee workplace injuries. Though many supervisors receive training in how to respond to worksite injuries, they do not have the medical expertise required to provide the most appropriate recommendations for medical treatment. Therefore, this response often involves a guessing game. Is an ER [...]

Susan, a teacher’s aide employed by a California School District, was supervising recess on the school playground when a student accidentally collided with her. As a result, she suffered trauma to the left side of her head. Following her employer’s protocol, she called Company Nurse Injury Hotline to report the incident complaining of a bump [...]